Home Our Clients Treatwell: from hours of manual reconciliation to full multi-country control
Treatwell: from hours of manual reconciliation to full multi-country control
"As a multi-country beauty marketplace, managing complex transactions used to mean hours of manual bank reconciliation. Embat and its AI agent, TellMe, changed that by automating transaction matching and suggesting accounting entries. This has drastically cut our reconciliation time and ensured total accuracy, freeing our finance team to focus on the work that actually drives the business and our industry forward.”

Melissa McKeown
Accounting Supervisor
- Complex, high-volume transactions across multiple countries, typical of a beauty marketplace operating in several markets.
- Bank reconciliation carried out manually, taking up hours of the finance team’s time.
- Accounting entries prepared by hand, with the risk of errors that comes with manual processes.
- Finance team focused on operational tasks rather than on work that drives the business forward.
- Transaction matching automated across countries, with TellMe, the intelligence behind Embat, reconciling bank movements automatically.
- Accounting entries suggested by TellMe, so the team reviews and validates them instead of creating them from scratch.
- Reconciliation time drastically reduced, with full accuracy across every market.
- Finance team freed to focus on strategic work that supports the company’s growth and the wider industry.
As Treatwell grew into Europe’s leading hair and beauty booking platform, its finance team had to manage a constant flow of transactions across many countries and currencies. Bank reconciliation was largely manual, which took hours of work each week and left little time for the analysis that drives the business forward.
With Embat, TellMe, the intelligence behind Embat, now matches transactions automatically and suggests the corresponding accounting entries for the team to review. Reconciliation time has been drastically reduced, data is fully accurate across every market, and the finance team can focus on the work that adds the most value.
